Frequently Asked Questions

How can I contact customer support?

Reach our speedy and friendly customer support team at help@papmd.com

You can also follow us for updates on social media:

Facebook: @getpapmd
Instagram: @trypapmd

For returns and refunds, please visit our Returns Policy page:

https://papmd.com/pages/returns-policy

What is the returns policy?

We have a 60-day, 100% money-back guarantee on all orders.

Please click the following link to learn more:

https://papmd.com/pages/returns-policy

Where is this shipped from and how long does it take to get delivered?

All orders are shipped from our warehouse in Florida. Orders ship within 1–2 business days and typically take 5–7 business days to arrive.

Does insurance cover this?

No, insurance does not cover PAP MD.