Frequently Asked Questions

How can I contact customer support?

Reach our speedy and friendly customer support team at help@papmd.com

You can also follow us for updates on social media:

Facebook: @getpapmd
Instagram: @trypapmd

For returns and refunds, please visit our Returns Policy page:

https://papmd.com/pages/returns-policy

What is the returns policy?

We have a 60-day, 100% money-back guarantee on all orders.

Please click the following link to learn more:

https://papmd.com/pages/returns-policy

Where is this shipped from and how long does it take to get delivered?

All orders are shipped from our warehouse in Florida. Orders ship within 1โ€“2 business days and typically take 5โ€“7 business days to arrive.

Does insurance cover this?

No, insurance does not cover PAP MD.