Frequently Asked Questions
How can I contact customer support?
Reach our speedy and friendly customer support team at help@papmd.com
You can also follow us for updates on social media:
Facebook: @getpapmd
Instagram: @trypapmd
For returns and refunds, please visit our Returns Policy page:
https://papmd.com/pages/returns-policy
What is the returns policy?
We have a 60-day, 100% money-back guarantee on all orders.
Please click the following link to learn more:
https://papmd.com/pages/returns-policy
Where is this shipped from and how long does it take to get delivered?
All orders are shipped from our warehouse in Florida. Orders ship within 1โ2 business days and typically take 5โ7 business days to arrive.
Does insurance cover this?
No, insurance does not cover PAP MD.